DO Chat Commerce Africa’s Most Trusted WhatsApp Business Platform

Turn WhatsApp into a smart, secure,and seamless service platform for your business, from ticketing and deliveries to bookings and payments.

What We Do

Logistics

Enable businesses to manage deliveries, drivers, and dispatch with real-time updates—right inside WhatsApp.

Payment

Enable secure, seamless transactions inside WhatsApp using trusted payment gateways.

Ticketing

Skip the queues and book your event, concert, or sports tickets instantly on WhatsApp. No apps. No fuss. Just a quick chat, easy payment, and your ticket delivered straight to your phone.

Collections

Enable businesses to execute payment collections effortlessly through guided, user-friendly chat interfaces.

Our Technological Capabilities

🔐WhatsApp Business API Integration

Secure, scalable and POPIA-compliant connection to WhatsApp. Supports two-way messaging, rich media, interactive buttons, and end-to-end

🌐 Cloud Hosting (AWS & Azure)

Reliable, scalable hosting with 99.9% uptime. Geo-redundancy and enterprise-grade security.

🤖 AI-Driven Chat Automation

Smart responses, auto-routing, document uploads, and status tracking. Can handle bookings, debt collections, registrations, or ticketing in minutes.

📲 Mobile-First, Loadshedding-Proof

Designed for South Africa’s mobile economy. Works on low bandwidth and no desktop required — pure WhatsApp commerce.

📊 Real-Time Data & Analytics

Live dashboards, message logs, and performance reports. Transaction insights, claim tracking, and operational reporting.

💳 Payment Gateway Integration

In-chat payments via Yoco, Wallet doc, PayFast, Ozow, and eWallet. Instant QR code ticketing and secure transactions.

Do Chat Commerce

About Us

At DO Chat Commerce, we turn everyday conversations into business opportunities. Born in South Africa, we are a tech company that transforms WhatsApp into a powerful business tool connecting brands, service providers, and customers on a platform people already trust and use daily.

-Mission

To make digital commerce accessible, simple, and personal for every African business, from large enterprises to small local vendors, all through chat.

-Vision

To become Africa’s leading conversation commerce platform, helping industries digitize operations, improve customer experience, and grow their businesses using messaging technology.

Clients We Worked With

Why Partner With DO Chat Commerce?

We are not just another tech provider, we are your digital business partner. At DO, we empower organisations to connect, transact, and manage customer experiences through seamless, mobile-first technology built for African markets. Our expertise spans logistics, finance, events, hospitality, and student housing, all of which can be managed through WhatsApp.

We believe in simplifying complex processes and making everyday commerce effortless. We listen to your operational challenges, design tech that fits your exact needs, and build sustainable, future-ready digital channels for your business.

Have a Business Challenge?

We’ll help you bring bold, intuitive ideas to life from booking engines to ticketing to collections. Let’s explore what we can build and scale together.

Let’s grow your business together.

With DO, you’re never building alone. We partner with your team to drive real results:
✓ Simplify operations with WhatsApp-powered tools (bookings, tickets, invoices).
✓ Boost revenue through seamless customer experiences.
✓ Scale faster with our agile solutions.

Stop juggling apps, do it all on WhatsApp.

 

What Our Clients Say

"Since moving our ticket sales and event comms onto DO Chat, we’ve doubled our sales conversion rate. The WhatsApp booking experience is so easy for customers — no one queues or loses tickets anymore!"
Zanele Mokoena,
Event Director, Jozi Events Live
"DO Chat transformed how we manage guest bookings and room service requests. Guests love being able to confirm their reservations, book spa treatments, and order room service via WhatsApp. It’s boosted our guest ratings." – Lerato Maseko,
Lerato Maseko
Operations Manager, Ocean Bay Boutique Hotel
"Our biggest win was speeding up maintenance requests and rent payments. Students now book, report issues and get notifications instantly on WhatsApp. It’s improved tenant satisfaction and admin costs are down 40%."
Thabiso Mhlongo
Property Manager, Durban Student Living
"Our drivers use WhatsApp daily for delivery updates and incident reporting. DO Chat made it simple to log proof of delivery, report delays, and communicate with dispatch. Turnaround time improved massively."
Pieter van der Merwe
Operations Lead, SwiftMoves Logistics

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